Do I need webspace as well as a domain name?

Well if you are wanting a domain name purely to forward to say a Facebook page and to forward emails to an existing email address, then no you will not need any web hosting. If you wish to build a website though and have a dedicated email inbox with storage, then yes you will need web hosting also. Our web hosting starts at £3.49 per month or £34.99 when paying annually.

Do you offer any ‘free’ domain names?

Yes, if you order a years hosting paid upfront with us, we will give you a .com, .net or on us for the year. If you want a totally free no strings attached domain name then we can offer you either a .tk, .ml, .ga, .cf or .ga domain name totally free of charge. These do have some terms differences but are a great resource for a non-for-profit idea that you may have.

Is it best to register a .com or a domain name for my business?

Well, If you are a UK registered business then the correct or standard format should be to use a domain name. However if you are wanting International business and prefer the idea of using a .com domain name, we would recommend that you register both and 301 redirect your to your .com and build your website on the .com. This is something that we can assist with.

Is it easy to configure domains?

Yes our control panel is easy to use and also so are the cPanel and Plesk options for controlling your domain name.

Is it easy to re-register the following year and will the prices go up?

Yes it is very easy to renew domains with us and this process in most cases will be automatic too. Our prices rarely rise and we charge £8.99 for a domain name and £10.99 for a .com and .net domain name.

Are your services unlimited

YES. We have unlimited bandwidth so that you may have 1 or 1 million hits to your website. We do have a cap on data storage size, although these a pretty plentiful

Do I get a Free domain with Web Hosting?

YES, If you purchase a years web hosting upfront you will get a free or .com domain name for the year.

Do you offer cPanel or Plesk hosting?

We are now 100% Plesk as cPanel have started to charge per account per month which we did not want to pass on to our customers. Plesk is pretty great though really, easy enough to use and is (in our opinion) more robust than cPanel

Does your hosting come with WordPress

YES, WordPress along with some other great online platforms are easily installable at the click of a button when you have an account with us.

Is it easy to upload a website?

YES. You can either upload an existing website via FTP or build a new one. You can either do so using HTML or via a popular CMS such as WordPress

Where are your Servers?

Our Servers are located in Greater Manchester, Torquay and Kent in the United Kingdom and are all now fitted with the latest Solid State technology, making connection to them rocket-fast for both you and your visitors

Can I Watch BBC IPlayer Abroad?

YES when you are connected to one of our UK VPN servers you will be able to unblock and start to watch BBC iPlayer when outside of the United Kingdom*.

Can I install a VPN on my Phone?

YES. Our VPN will install on virtually all laptops, tablets, smart-phones and now even smart routers and smart TV sets. It is always advisable to install a VPN on as many of your devices as possible so that you can switch on and off as you please.

Can I Watch ITV Hub Outside of the UK?

YES when you are connected to one of our UK VPN servers, like BBC iPlayer, you will be able to unblock and access ITV Hub when outside of the United Kingdom. You will also be able to access Channel 4’s All4 and Channel 5’s My5 in any country.

Will Using a VPN Prevent Hacking?

YES if you are on a public WIFI network and are connecting to the internet via our VPN service, you will be doing so via a military grade encryption. This will prevent any potential hackers on the same WIFI network from being able intercept your data packets. If you are accessing PayPal or your banking apps when in Starbucks for example, then you really do need to be doing so with a VPN switched on.

Will a VPN install on my Router?

YES. You may install your VPN account on your router. While some home routers do not have this capacity, we also sell VPN enabled routers that can plug into your existing hardware and be used as a VPN repeater. It is always a good move to install the VPN on your home router whenever possible as it puts the VPN at the source, so that all of you devices are sitting behind the VPN connection without having to install it on each of them manually.

Will using a VPN slow down my Internet speeds?

It will decrease your speeds slightly, especially if far away from the server. If you are in say Perth in Australia accessing a UK TV via a VPN server located on the other side of the world, there will be some lag, however with most countries now having Internet speeds that are 5-10x faster than is needed for streaming TV apps, then this will not be an issue. The lag is around a 10% drop usually.

Can I Download MP3 Files Without Anyone Seeing?

YES when you are connected to the internet via our peer-2-peer VPN server, you will be able to download MP3 files from websites and also AVI files from torrent sites also without either your Internet Service Provider or local government authority from seeing what you are doing. Using a VPN will also allow you access to sites that would most likely be blocked off by your ISP (such as Pirate Bay)